Frequently asked questions about therapy
It’s completely normal to have questions about starting therapy, especially if this is your first time or you’re returning after a break. These answers are here to give you a clearer sense of what to expect.
If your question isn’t covered here, you’re welcome to ask it when you get in touch.
Getting started
What happens when I first contact you?
When you contact me via the form, I’ll read what you’ve shared and reply by email as soon as I can, usually within a few working days. If I have availability that looks like a good fit, we’ll arrange a free 20-minute call to talk things through.
What is the free 20-minute call for?
The call is a chance for us both to get a sense of each other. You can say a little about what’s bringing you to therapy, ask practical questions, and see how it feels to talk with me. There’s no obligation to continue afterwards.
Do I need to know exactly what I want to work on?
No. Many people start with “I’m not sure where to begin” or “I just know something doesn’t feel right”. Part of the work is gently finding language together for what you’re carrying.
Approach and fit
What is person centred therapy?
Person centred therapy is a relational approach based on the idea that people grow when they are met with empathy, genuineness and non-judgement. We move at your pace, with a focus on how it actually feels to be you right now, rather than working through a fixed programme.
You can read more on the Person centred therapy page.
Is your approach right for everyone?
No single approach is right for everyone. Person centred therapy may be a good fit if you’re looking for a calm, steady relationship where you can explore your experience in depth. If you’re looking for very structured, technique-heavy or directive work, another approach might suit you better.
How will I know if we’re a good fit?
Most people get a sense within the first few sessions. Things to notice: do you feel you can be honest with me? Do you feel broadly understood, even if things are still messy? Does the pace feel manageable? We’ll check in about this regularly.
Practicalities
How long are sessions?
Individual sessions are usually 50 minutes. We’ll agree a regular weekly time where possible so therapy has a steady rhythm.
How much does it cost?
Current fees for therapy in Cornwall and online, as well as groups and retreats, are listed on the Fees & Practical Info page. You’re welcome to ask about affordability during our initial call.
How often will we meet?
Most people start with weekly sessions. Sometimes we adjust this over time depending on your circumstances, what you can realistically sustain, and what feels most helpful.
How long will I need to be in therapy?
There’s no fixed number. Some people come for a shorter time around a specific issue; others stay longer for deeper, ongoing work. We review regularly so you can decide what’s right for you.
What is your cancellation policy?
I ask for notice in advance if you need to cancel or reschedule. Short-notice cancellations are usually charged at the full fee. The exact details are on the Fees & Practical Info page and we’ll go through them before we begin.
Where and how we meet
Do you only work in Cornwall?
In-person and outdoors sessions are in Cornwall. I also offer online person centred therapy across the UK, which can work well if you’re further away or need more flexibility.
How does online therapy work?
We meet via a secure video platform at an agreed time. You’ll need a private, reasonably quiet space and a stable internet connection. Research suggests that, for many people, online therapy can be as effective as in-person work when the relationship feels solid.
What is outdoors therapy like?
Outdoors therapy might mean walking or sitting in a natural space, depending on your needs and mobility. Some people find this helps them settle and speak more freely. We’ll discuss practicalities, accessibility and weather ahead of time.
Therapeutic photography, groups and retreats
What is therapeutic photography?
Therapeutic photography is a gentle, reflective way of using images to support emotional wellbeing. You don’t need to be a photographer. We use your camera or phone as a way of noticing, grounding and exploring your inner world.
There’s more detail on the Therapeutic Photography page.
Do I have to use therapeutic photography if I work with you?
No. Some people are drawn to it; others prefer to work with talking alone. It’s always optional and only used if it feels supportive for you.
What are your groups and retreats like?
Groups and retreats are small, steady spaces focused on emotional wellbeing rather than performance. They may include reflection, conversation, quiet time, and sometimes therapeutic photography. Full details, including fees, are shared for each specific event.
You can read more on the Groups & Retreats page.
Safety, confidentiality and limits
Is what I say confidential?
What you share in therapy is treated with care and confidentiality, within the usual legal and ethical limits (for example, if there is serious and immediate risk of harm). We’ll go through this clearly before we begin so you know where you stand.
Can you provide crisis or emergency support?
I’m not able to offer 24-hour or emergency support. If you are in immediate danger or feel unable to keep yourself safe, please contact your GP, NHS 111, emergency services, or local crisis services.
What if therapy feels too intense or not helpful?
You’re always welcome to say if something feels too much or not useful. We can slow down, adjust our focus, or think together about whether a different kind of support might fit better. Therapy should be collaborative, not something done to you.
Still have questions?
If there’s something you’re wondering about that isn’t covered here, you’re welcome to ask. The first step can simply be a short conversation.
