Therapy FAQ | Billy Smith

Question 1

What happens when I first contact you?

Accepted Answer

When you contact me via the form, I’ll read what you’ve shared and reply by email as soon as I can. If I have availability that looks like a good fit, we’ll arrange a free 20-minute call to talk things through.

Question 2

What is the free 20-minute call for?

Accepted Answer

It’s a chance for us both to get a sense of each other. You can share a little about what’s bringing you to therapy, ask practical questions, and see how it feels to talk with me. There’s no obligation to continue afterwards.

Question 3

Do I need to know exactly what I want to work on?

Accepted Answer

No. Many people start with 'I’m not sure where to begin'. Part of the work is gently finding language together for what you’re carrying.

Question 4

What is person-centred therapy?

Accepted Answer

Person-centred therapy is based on empathy, genuineness and non-judgement. We move at your pace, focusing on your experience rather than following a fixed programme.

Question 5

How long are sessions?

Accepted Answer

Sessions are usually 50 minutes. We’ll agree a regular weekly time so therapy has a steady rhythm.

Question 6

How much does therapy cost?

Accepted Answer

Current fees for therapy in Cornwall and online are listed on the Fees & Practical Info page. You’re welcome to ask about affordability during our initial call.

Question 7

Do you offer online sessions?

Accepted Answer

Yes. We meet via a secure video platform at an agreed time. You’ll need a private, quiet space and a stable internet connection. Research suggests online therapy can be as effective as in-person work.

Question 8

What is therapeutic photography?

Accepted Answer

Therapeutic photography is a gentle, reflective way of using images to support emotional wellbeing. We use your camera or phone as a way of noticing, grounding and exploring your inner world.

Question 9

Is what I say confidential?

Accepted Answer

What you share in therapy is treated with care and confidentiality, within the usual legal and ethical limits such as serious risk of harm. We’ll go through this clearly before we begin.

Question 10

Can you provide crisis or emergency support?

Accepted Answer

I’m not able to offer 24-hour or emergency support. If you’re in immediate danger or unable to keep yourself safe, please contact your GP, NHS 111, emergency services, or local crisis services.

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